Strategic Planning Must Die – It’s Time To Go F.A.S.T.

Strategic Planning Must Die – It’s Time To Go F.A.S.T.

Ah, strategic planning.  In survey after survey, the majority of nonprofit board members express two strong sentiments:   1) strategic planning is a necessity and; 2) they hate the results they get from their strategic planning efforts. Strategy development is critical for us. It’s the key to envisioning a better future and taking mindful action to move in that direction. When thinking strategically we’re considering the world 5-10-15 years from now and not simply reacting to the marketplace on a daily basis. In today’s fast-paced economy, focused strategy helps us maintain our sanity while nurturing the organization we love. So while nonprofits believe strategy is necessary, we’re not getting the benefits hoped for from our investment. These poor experiences result in a cynicism about the strategy development process. What should be a dynamic exercise which has a big impact on our future becomes something that’s simply tolerated. And when our people feel as though they’re just sitting through yet another boring and predictable get-together, they’re not engaged, not creative, and not innovative. So what are some of the most common ways we kill nonprofit strategic development? Consider these three: Strategic Killer #1 – Failure To Understand What Strategy Is And What It Is Not. Far too often the “strategic plans” produced are crammed with initiatives summed up as: 1) Do what we’re already doing, just do more of it; 2) Do what everyone else is doing, but spend less money doing it; 3) Do something new because it looks like someone will pay for it. This is not strategy. It’s only an operational plan to grow our organization and its...
One Easy Way To Make Your Meeting Better

One Easy Way To Make Your Meeting Better

The Secretary Of The Department Of Education called me to the state capitol for what was assuredly a crucial meeting at 2:00 pm.  Canceling a few other appointments while making the 2-hour drive, I nibbled the last of my convenience store hot dog in the parking garage before making my way past security.  A quick side trip to the bathroom and then laid my rear into the plush leather chair while admiring the sheen on the imposing faux-oak conference table.   It was 1:50 pm. Then I waited. And I waited. At 2:10 one of the Undersecretaries arrived and was about to apologize for her lateness until she saw I was the sole occupant of the room.  Over the next 5 minutes the rest wandered in and thus we sat until Madam Secretary graced us with her presence at 2:25. By this time I felt the need to pee once more. The meeting was supposed to finish by three o’clock.   We finally adjourned at 3:45. Thus was my experience with another crappy meeting. According to research, anywhere from one-third to one-half of time spent in business meetings is mostly unproductive.   This is critical because the time spent in meetings has almost doubled over the past three decades. So what kills productivity?    Research suggests that the #1 meeting killer is Starts Late and Runs Long. Your most effective team members know how to manage their time.  They will be there on the hour.   The less capable lose control of their calendar and will arrive late.   Therefore delaying the start of your punishes your most productive people to accommodate your least useful. Then there’s the...
What To Do About Zombie Nonprofit Organizations?

What To Do About Zombie Nonprofit Organizations?

In my work with nonprofits it can feel like I’m in the Land Of The Living Dead with all the zombie organizations I encounter.  At times it feels like the world is awash in nonprofits which lumber on with grossly underpaid employees and dysfunctional infrastructure. Our communities are chock full of organizations with caring but demoralized staff, outdated information systems, semi-functional Boards Of Directors. So why aren’t more leaders asking themselves about their own relevancy.  If a nonprofit cannot raise enough capital to pay employees adequately as well as maintain a functional infrastructure, then perhaps it is time for the Board to ask, ‘If we can’t be first class, is it time to get out of the business?” In the Age Of Austerity nonprofits must continually surround themselves with different kinds of talent and ultimately discuss if the community would be better served by either merging or else relocating programs and closing up shop. In the private sector, companies frequently reach the limits of growth in their current state and face the choice of either gradual decay or of selling the operation. They can’t, on their own, acquire the resources to take the enterprise to the next level of competitive excellence. Unless they find a partner or buyer, the company eventually employs round after round of cost cutting: gutting professional development, sticking with antiquated equipment, eliminating employee benefits, job consolidations, layoffs, etc. This continues until a fire sale or bankruptcy. Yet in the nonprofit sector this continual decay never seems to reach the terminal stage. Organizations are able of secure just enough contracts or donations to barely limp along in a...
Why Our Service Organizations Are Dying (and how to fix them)

Why Our Service Organizations Are Dying (and how to fix them)

Nothing more American than a service club.  Rotary, Lions, Kiwanis, IOOF, Altrusa, Shriners……   Frenchman Alexis de Tocqueville rode all over the United States in the 1830s and was struck by the influence of religious, fraternal and civic organizations, and secret societies, on American democracy and concluded that they made communities stronger, more interesting, and more engaged. But there are some reason for concern. All of these service clubs, once the backbone of community life in America, have been in significant decline over the past 2-3 decades.  It is not that our clubs have changed.  America has changed.  Thus the imperative is for us to reinvent for a new America. Declining Social Capital In his 2000 book, “Bowling Alone: The Collapse and Revival of American Community,” Robert Putnam documented that attending club meetings, such as those held by Rotary and Kiwanis groups, has declined by 58 percent in the period 1975-2000.  This trend continued and even accelerated in the 21st century.   Putnam notes it’s part of an overall trend by Americans who also have 43 percent fewer family dinners. Thirty-five percent fewer of us have friends who drop in to see us at our homes. Pick an organization and the numbers are telling.  In the past two decades Rotary down 20%, Jaycees down 64%, Masons down 76%.  Recalling de Tocqueville’s observation about the role our clubs play in a civil society, this decline represents a tangible loss to community. The question remains, ‘Where do we go from here?” Since most service club leaders are in office but for one year, they shoot for short term quick fixes such as a membership...
June 6th – The Marines Deadliest Day

June 6th – The Marines Deadliest Day

At the end of the day scores of Marines lay dead.  It was June 6th….just not the June 6th you were expecting. A couple of decades ago while on one of my frequent jaunts hitchhiking trips across the United States I came into a small Dakota town, grabbed lunch at a typical mom and pop general store and sat down to eat in the shade of the town square. Next to me was a small monument dedicated to all the county dead from ‘The Great War’ as it was called at the time. Later to be known as the First World War (after we experienced a second round of slaughter). What caught my eye was not the list of 35-40 names engraved on the front, it was that 1/2 were listed as dying in some strange place named Belleau Wood . Later I learned that it was at The Battle of Belleau Wood on June 6, 1918 that the US Marines suffered the deadliest day in their history…..1,087 dead. Having suffered heavy casualties, the Germans dug in along a defensive line from Hill 204, just east of Vaux, to Le Thiolet on the Paris-Metz Highway and northward through Belleau Wood After Marines were repeatedly urged to turn back by retreating French forces, Marine Captain Lloyd W. Williams of the 2nd Battalion, 5th Marines uttered the words that were to pass into legend among the Corps “Retreat? Hell, we just got here.” It was also the Germans first encounter with the US Marines who fought with such ferocity that the Huns later called them Tuefel Hunden….Devil Dogs. The date June 6th...
Foster Sayers: The Making Of An American Hero

Foster Sayers: The Making Of An American Hero

Say the name Foster Sayers around Central Pennsylvania and most people will probably reference the lake encompassed by Bald Eagle State Park, even though they don’t know exactly why the names are connected.   Sayers was just a country kid from Centre County, Pennsylvania. Some called him a bit of a roustabout…a ruffian…nobody special. Feeling a bit aimless he volunteered for the US Army in the middle of WWII.   Nothing in his training or service made him stand out as anything special.  Just another kid taking part in the most destructive war in history. One which would eventually leave 60 million dead.   He was assigned to Company L, 357th Infantry, 90th Infantry Division.  The 90th were known as the Tough Hombres, but in battle were anything but.  Poor leadership plagued the outfit leading Gen. George S. Patton to famously quip to reporters ‘The Division is bad”.    Into this notoriously underperforming came Private First Class Foster Sayers.   Then, in November of 1944 with his company engaged in fierce fighting near Thionville, France, Foster Sayers moved forward on his own initiative to engage two German machine gun emplacements thus drawing their fire so the rest of his company could move across an open field and outflank the enemy position. While his mates wiped out the Nazi defenders, Sayers was hit multiple times and died that day from his wounds. From his citation: He displayed conspicuous gallantry above and beyond the call of duty in combat on 12 November 1944, near Thionville, France. During an attack on strong hostile forces entrenched on a hill he fearlessly ran up the steep approach toward his objective and set up his machinegun...